Discover Support 360

  • Support from a Platinum Awarded Autodesk Partner

    Cadline is a Platinum Awarded Autodesk Partner specialising in the supply of innovative design and data management technologies to Architectural, Engineering, Construction, Manufacturing, Process and Plant and Structural engineering professionals. We are market leaders in the delivery of associated project training, consultancy, business integration and professional services.

    The Platinum Tier Status recognises us as the best partner to support and implement your Autodesk solutions. Over the past year we have had to demonstrate both technical and industry expertise and prove an absolute understanding and knowledge of our customers’ business needs. We have had to meet rigorous sales, staff and customer satisfaction measurements and sit in excess of 200 sales and technical examinations!

“Masterful Support Provided at a Reasonable Price.”

Every minute has been worthwhile and Cadline is now better placed than ever to provide you with best-in-class solutions from pre and post-sales support, consulting, training and implementation to customisation. In addition, as an ISO 9001:2015 quality accredited company you can be assured that customer satisfaction is at the heart of what we do. Our key objective is to develop robust and long standing relationships with our clients by ensuring we are the best service provider in the market. Our credentials are best in class and to achieve these it is necessary to have an educated, motivated and organised team.

Customer Satisfaction

Working Together

Our continued success depends on listening to your feedback and maintaining the highest levels of quality. By utilising customer surveys and providing an open and transparent customer satisfaction forum we hope to give you the maximum opportunity to have your say. It is this feedback that gives us an opportunity to evaluate, prioritise and make changes that are most important to you. Please join in and have your say today.

“Striving for Excellence – Ten Out Of Ten”

The Autodesk Customer Satisfaction Program (CSAT) provides us with an opportunity to understand what you think about all aspects of working with us. If you have recently activated an Autodesk product, or if your subscription renewal is due, then you may be invited to complete an online survey. These surveys are sent quarterly during the middle month of each Autodesk fiscal quarter.

Committed to Quality Assurance

“Our external auditors keep us on our toes!”

  • What does our ISO Quality accreditation give you?

    It gives you confidence. Confidence that we are committed to continual improvement and confidence that you will receive the highest levels of customer service throughout our business. More than this we will be honest. We will be completely transparent and provide the results of our external Quality Audits and any findings and recommendations that are reported. Our external auditors keep us on our toes! Every six months our ISO 9001:2015 certification is reviewed by DNV GL which gives us a great objective expert view of our performance and customer service record.

This website uses cookies to ensure you get the best experience on our website. Learn More

Accept Cookies