System Support
From configuration to your virtual IT department
How can we help?
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System Support Services
Our on-demand System Support gives you access to our dedicated Helpdesk when any of your team need help.
There is no limit to the number of calls you can log and we will often use remote diagnostic techniques to get a clear view of your problem.
Our specialists are certified to support desktop, server, network and communication infrastructure.
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Customise Your Requirements
Our Customised System Support delivers a bespoke service specifically designed for your needs and environment. Our services extend to:
- The management and configuration of all laptops, desktops and servers, enforcing company security procedures and implementing configuration policies
- The management of equipment warranties and manufacturer relationships
- Installation, moving or re-purpose of supported software, updates or hardware
- The scheduled and emergency site visits that deliver you proactive and reactive equipment plans
We pride ourselves on what you say
and here are some of our favourites…
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Very happy with the support yet again
Problem was solved within a couple of hours. Very happy with the support yet again.
Lee Dixon PX Limited
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First rate response and resolution efforts put in
Exceptional response by both support specialists involved in resolving the case. Especially as this was a very taxing issue to resolve because of the nature of the issue. First rate response and resolution efforts put in.
Mark Rolph Veolia
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Excellent service
Very quick response and solved the problem, excellent service.
Adam Northridge PDP Green Consulting Ltd
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